Refund policy

Class Tickets

Due to significant demand for our limited spots, class tickets are non-refundable and non-transferable. Please confirm your schedule before booking.

Late Arrivals

Doors open 5 minutes before class and early entry is not permitted. Please arrive on time: entry is not permitted more than 10 minutes after the class start time, and tickets are forfeited for late arrivals beyond this window.

Gift Cards

Gift cards are delivered digitally, do not expire, and are redeemable against any class or event purchase. Gift cards are not redeemable for cash except where required by law.

Private & Corporate Events

Every event is quoted individually; payment terms are included with your quote. Questions about an event booking? Email hello@therapypuppystudio.com or call (437) 677-2704.